FAQ

Frequently Asked Questions

Find Your Answers Here

Does Superstock Food Services have a delivery charge?

No – Superstock Food Services will deliver free of charge throughout our extensive delivery area (North to Jurien Bay, East to Toodyay – Northam Region, Perth metro, Rockingham – Peel District, Bunbury, Busselton and the South West) including free delivery to country transport company depots located in the Perth area. A minimum order of $150 applies.

Can I collect from Superstock Food Services warehouses?

Yes – There is no minimum order for collection.

How do I place an order?

Orders can be placed by phone, fax, email, online, and smart phone app., 24 hours per day, 7 days per week however there is a 7.00pm cut off time for next business day.

How do I order online?

Contact Superstock’s customer service dept. who will issue your business with a password to the online ordering portal.
Please note you must have an account with Superstock to be able to order through the online ordering portal.

How do I order with the smart phone App?

Goto the Apple or Android App store and search “Superstock Food Services”. You will find a free App to download.
Register through the App and you will be able to begin ordering once you receive the confirmation email.
Please note you must have an account with Superstock to be able to order through the App.

How can I pay for my order?

Superstock accepts – EFT, Mastercard*, Visa*, company cheque, and cash. (*Surcharges may apply).

Does Superstock Food Services have a catalogue I can down load?

Yes – our current catalogue can be downloaded here

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